Data Protection
We implement stringent safeguards to protect your sensitive medical data.
HIPAA Compliant
Our processes adhere to all relevant healthcare privacy regulations.
Transparent Practices
We clearly outline how your information is collected, used, and stored.
1. Introduction
At Benique Healthcare Pvt. Ltd., we are committed to protecting your privacy and the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, or services.
We take the privacy of healthcare providers, pharmacies, and medical institutions seriously and comply with all applicable laws and regulations, including HIPAA where applicable.
2. Information We Collect
**Business Information:** We collect information about your business, including name, address, tax ID numbers, professional licenses, DEA numbers, and other regulatory credentials required for pharmaceutical distribution.
**Contact Information:** We collect contact details for authorized representatives, including names, job titles, phone numbers, email addresses, and business mailing addresses.
**Transaction Information:** We maintain records of your orders, purchasing history, product preferences, delivery locations, and payment information.
**Website Usage Data:** We collect information about how you interact with our website, including IP addresses, device information, browser type, pages visited, and time spent on the site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To verify your eligibility to purchase pharmaceutical products
- To process and fulfill your orders
- To comply with regulatory requirements and reporting obligations
- To provide customer service and technical support
- To send important notifications about your account, orders, or regulatory changes
- To improve our website, products, and services
- To detect and prevent fraud or unauthorized access
- To send marketing communications about products, services, or promotions (subject to your preferences)
4. Information Sharing and Disclosure
We may share your information with:
- Manufacturers and suppliers as necessary to fulfill orders
- Shipping and logistics partners involved in delivering your orders
- Payment processors and financial institutions to process transactions
- Regulatory authorities as required by law or regulation
- Service providers who perform services on our behalf (e.g., hosting, data analysis, customer service)
- Professional advisors, such as lawyers, auditors, and insurers
- Prospective buyers in the event of a merger, acquisition, or sale of all or a portion of our business assets
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication procedures
- Regular security assessments and vulnerability testing
- Employee training on data protection and security practices
- Physical security measures at our facilities
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your information, including:
- Accessing, correcting, or updating your information
- Requesting deletion of your information
- Objecting to certain processing activities
- Withdrawing consent (where processing is based on consent)
- Requesting a copy of your information in a portable format
- Opting out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us provide a better user experience, understand how our website is used, and personalize content.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain records related to controlled substance transactions for the period required by the DEA and other regulatory authorities.
9. International Data Transfers
We primarily store and process your information within the United States. If we transfer your information to service providers or business partners in other countries, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.